Exciting PropertiesPrivacy Policy
Last updated: 10 June 2026
Exciting Properties (ABN 89 697 738 702) ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, hold, disclose and protect your personal information, and how we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website or providing your information to us, you agree to the handling of your personal information as described in this policy.
1. The information we collect
We collect personal information that is reasonably necessary for our functions and activities, including:
- Contact details — your name, email address and phone number;
- Enquiry details — your preferred meeting format, property goals, and anything you tell us in messages, calls or meetings;
- Technical data — when you visit our website, our hosting and analytics providers may collect information such as your IP address, browser type, pages visited and the date/time of your visit.
2. How we collect it
We collect personal information directly from you — through our online enquiry form, by phone, by email, and during in-person or video meetings. Some technical data is collected automatically through cookies and similar technologies when you use our website. Where it is reasonable and practicable, we will collect personal information directly from you.
3. Why we collect and use it
We use your personal information to:
- respond to your enquiry and arrange and conduct your session;
- provide you with information about brand-new properties we have available;
- refer you, at your request or with your consent, to third parties such as mortgage brokers, accountants, financial advisers, solicitors or conveyancers, and property developers or vendors;
- manage our relationship with you and improve our services and website;
- send you marketing communications where you have consented (you can opt out at any time); and
- meet our legal and regulatory obligations.
4. Disclosure of your information
We may disclose your personal information to:
- independently licensed professionals you ask us to involve, or to whom we refer you (for example mortgage brokers, accountants, financial advisers, SMSF specialists, solicitors and conveyancers);
- property developers or vendors, in order to progress an enquiry or purchase you have asked us to assist with;
- our service providers (for example website hosting, form processing, email and analytics providers); and
- government, regulatory or law-enforcement bodies where required or authorised by law.
Referral fees and commissions. We may receive a commission or fee from a developer, vendor or other third party if you purchase a property or engage a service we introduce. This does not change the fees you pay, and any such arrangement will be disclosed to you.
5. Overseas disclosure
Some of our service providers (such as website hosting, form-handling and analytics providers) may store or process data on servers located outside Australia, including in the United States. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the APPs.
6. Cookies and analytics
Our website may use cookies and analytics tools to understand how visitors use the site so we can improve it. You can disable cookies in your browser settings, although some parts of the site may not function as intended if you do.
7. How we protect your information
We take reasonable steps to protect your personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Accessing and correcting your information
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, contact us using the details below. We may need to verify your identity before acting on your request.
9. Direct marketing and opting out
If you no longer wish to receive marketing communications from us, you can opt out at any time by contacting us, or by using the unsubscribe option in any marketing email.
10. Complaints
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us first and we will investigate and respond. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.
11. Changes to this policy
We may update this policy from time to time. The current version will always be available on this page, with the "last updated" date shown above.
12. Contact us
Exciting Properties
ABN 89 697 738 702
588 Oxford St, Bondi Junction NSW 2022
Email: info@excitingproperties.com.au
Phone: 0411 801 135